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frequently
asked questions
What is a
Web Address (Domain Name)?
What is Web hosting?
What is a website "design"?
Will I be able to see my site before
it gets published to the Internet?
How long will it take to build my site?
What if I want to change my site content
after it's been completed?
What if I want to change my website
design after its been completed?
How much will it cost to make changes
to my web site once the maintenance period expires?
How can I be sure my site will be unique?
What credit cards do you accept?
What is the normal process for website
creation?
What
is a Web Address (Domain Name)?
You must register a domain name
for your website. A domain name is the unique name that
identifies your website (Ours for example is jestient.com).
Domain name registration involves an annual charge for the
registration. If you do not have a domain name registered
yet, we can assist you in selecting an appropriate domain
name as well as finding an appropriate registrar to use
to register your domain name.
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What
is Web hosting?
Your website must be hosted somewhere
on a server. There are many hosting companies that offer
this service. The price and functions for hosting accounts
vary widely by service provider. What functions you need
for your website depends on the type of site you have. For
example, if your website is an eCommerce site, meaning you
will be selling products and accepting payments online,
your hosting account will need to have a MySQL database
for secure data storage and a SSL certificate for encrypted
payment transmissions. If you already have a hosting account
we will check to make sure all of the necessary functions
you need come with your hosting account. If you do not have
a hosting account yet we will assist you in selecting a
provider that offers the functions you need at the best
price.
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What is a website "design"?
Website designs are professional-quality designs that include
complex features such as intricate page layouts , custom
interactive navigation, unique font and color schemes, and
the use of other dynamic features.
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Will I be able to see my
site before it gets published to the Internet?
We will communicate with you on a regular basis and update
you with the projects progress. During construction of your
website you will have access to the development pages and
be asked to review the site and request changes as we go
along.
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How long will it take to
build my site?
Because we involve you in the design process and regularly
ask for feedback as it is being developed, website designs
can take 2 - 3 weeks to complete, depending on the complexity
of the site and functions you want.
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What if I want to change
my site content after it's been completed?
Minor updates to content in your website are included for
6 months at no additional cost. It does not include changes
to the site design or installing additional pages.
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What if I want to change
my website design after its been completed?
In the event you wish to change the design of your website
once it has been completed we will charge our normal hourly
rate for the design changes.
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How much will it cost to
make changes to my web site once the maintenance period
expires?
Quite often if a client simply needs a quick change such
as editing text which will only take a few minutes we simply
do it for free. If the changes or additions appear to be
significant then we simply bill you at our current hourly
rate.
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How can I be sure my site
will be unique?
We offer complete website design with custom layout, graphics
and navigation. We do not use templates and create all sites
from scratch.
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What credit cards do you
accept?
Visa, MasterCard, Discover & AMEX are accepted.
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What is the normal process
for you to create my website?
Our focus is to make this sometimes overwhelming process
easier for you. Therefore we have spelled out the steps
we take to help you understand the process.
step one: contact us
Fill out our online estimate
request form.
step two: creating your estimate
Estimates can take up to 24-hours to complete,
depending on the scope of your project. We like to provide
you with the most thorough and detailed estimate possible
and we will let you know if it will take longer to provide
you with the estimate. When your estimate is complete, we
will email a copy to you for review. After you have reviewed
the estimate we can go over any questions you may have.
step three: the agreement
After agreeing on a price and start date for
your project, we will provide you with clear and easy to
read terms that outline start and completion dates as well
as a detailed description of the work involved.
step four: starting your project
We will communicate with you on a regular
basis and update you with the projects progress. During
construction of your website you will have access to the
development pages and be asked to review the site and request
changes as we go along.
step five: completion of your project
After the final design has been approved by
you and you are 100% satisfied with the final results we
will submit your site to the search engines for listing.
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